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Security

How we protect identity data

Canadian Data ResidencyTLS 1.3AES-256

Security and privacy are foundational to what Athenty does. Here's an honest look at our infrastructure, practices, and roadmap.

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Philosophy

Security by design, not compliance checkbox

We handle identity documents and biometric data for regulated industries. Security isn't a feature — it's a precondition. Our approach is to build the minimum viable trust boundary first, then harden outward.

We publish our compliance roadmap honestly. If a certification is planned, we say planned — not implied. This page reflects our current state, not an aspirational posture.

Isolated compute

Each verification pipeline runs in an isolated execution context. No shared memory between tenant workloads.

Canadian data residency

All identity data is processed and stored within Canadian data centers. No cross-border transfer of PII.

TLS 1.3 in transit

All API and portal traffic is encrypted using TLS 1.3. Older protocol versions are rejected.

AES-256 at rest

Documents, verification results, and PII are encrypted at rest using AES-256 with key rotation.

Security infrastructure visualization

Data handling

What we collect, how long we keep it

Document images

Encrypted at rest (AES-256)

Document images are stored in encrypted cloud storage with strict access controls. Storage is access-logged and protected by role-based permissions.

Biometric data

Retained for matching

Face embeddings are stored in encrypted form and used to support biometric match scoring. Selfie images are stored with the same access controls as document images.

Verification results

Retained per account settings

Risk scores, compliance flags, and audit trails are retained. Default retention is 7 years to meet FINTRAC record-keeping obligations. Configurable per account.

PII (name, DOB, address)

Retained for audit trail

Extracted identity fields are retained in encrypted form to support audit trail requirements. Deletion requests are honored per PIPEDA.

API & Webhooks

Signed webhooks and sandbox testing

Every webhook delivery from Athenty is signed with HMAC-SHA256 using a shared secret. Verify the signature on receipt to confirm the payload originated from Athenty and was not tampered in transit.

HMAC-SHA256 signing

All outbound webhook payloads include an X-Athenty-Signature header. Reject unsigned or mismatched payloads.

Sandbox environment

Full REST API sandbox with test document sets. Trigger all verification outcomes — pass, fail, pending — without real ID documents.

API key scoping

API keys are scoped to specific environments (sandbox/production) and can be restricted to read-only or write access.

Replay protection

Webhook payloads include an event timestamp. Reject payloads older than 5 minutes to prevent replay attacks.

Compliance roadmap

Honest status, not aspirational claims

We show the real status of each standard. Planned means we're on the roadmap. In progress means active work is underway. Compliant means it's done.

StandardStatusTarget
PIPEDA (Canada)CompliantOngoing
GDPR (EU)In Progress2026
SOC 2 Type IIPlanned2026
ISO 27001Planned2027

Responsible disclosure

Found a vulnerability?

If you believe you've discovered a security issue in Athenty's platform, please report it responsibly. We commit to responding within 2 business days, working with you to understand the scope, and crediting researchers who report valid findings.

Please do not publish vulnerability details publicly before we've had a chance to address them. Send reports to: security@athenty.com

Security questions?

Our team is available to answer security and compliance questions for enterprise evaluations.

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