Send us a message
Fill out the form and we'll respond within one business day. For urgent matters, email the relevant department directly below.
Contact routing
Reach the right team directly
Email your question to the department that handles it. We respond within one business day.
Sales
Pricing, demos, and evaluating Athenty for your organization.
Technical Support
Integration help, API questions, and verification troubleshooting.
Compliance
FINTRAC, LSO, FSRA, and regulatory alignment questions.
Privacy & Data
PIPEDA inquiries, data access requests, and deletion requests.
Billing
Invoice requests, plan changes, and payment questions.
Security
Responsible disclosure and security vulnerability reports.
Response times
What to expect when you reach out
All plans include email support. Business and Enterprise plans include priority response times and access to our support team by phone.
Free2 business days—
Professional1 business day—
Business4 hoursIncluded
Enterprise1 hourDedicated CSM